Privacy Policy
Your privacy matters to us. This policy explains what we collect and how we use it, in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
What we collect: your name and contact details, delivery and pickup addresses, vehicle details, and the order, towing and payment information needed to run the marketplace — plus basic usage data to keep the service secure and improve it.
How we use it: to create and secure your account, process orders and towing requests, connect you with the right partner, arrange delivery and fitting, prevent fraud, and provide customer support.
Who we share it with: only what's necessary with the partner fulfilling your order or tow, and with payment and logistics providers acting on our behalf. We do not sell your personal data.
Your rights: you can access, correct, export or delete your personal data at any time. Email support@rakkibo.com and we'll action your request.
Rakkibo is operated by Futuroo FZE LLC.
What we collect: your name and contact details, delivery and pickup addresses, vehicle details, and the order, towing and payment information needed to run the marketplace — plus basic usage data to keep the service secure and improve it.
How we use it: to create and secure your account, process orders and towing requests, connect you with the right partner, arrange delivery and fitting, prevent fraud, and provide customer support.
Who we share it with: only what's necessary with the partner fulfilling your order or tow, and with payment and logistics providers acting on our behalf. We do not sell your personal data.
Your rights: you can access, correct, export or delete your personal data at any time. Email support@rakkibo.com and we'll action your request.
Rakkibo is operated by Futuroo FZE LLC.